Investors Bank (NASDAQ:ISBC), a full-service community bank headquartered in Short Hills, NJ, engaged The Lubetkin Media Companies LLC to produce a high-energy video documenting a series of regional training/teambuilding meetings so that the excitement of [Read more…]
Frank Eliason, senior vice president of social media at Citigroup, and the creator of the @ComcastCares twitter customer service program, has published a book on outstanding customer service, appropriately titled At Your Service: How to [Read more…]
The October 2011 Bank Marketing Association Seminar in Clark, NJ featured two presentations on customer service and marketing. In this program, Michael Hoffman, president of Client x Client consulting, discusses customer service and marketing. We [Read more…]
The October 2011 Bank Marketing Association Seminar in Clark, NJ featured two presentations on customer service and marketing. In this program, Rich Weissman, president of DMA, a firm that provides information-based analytics for financial institutions, [Read more…]
NAPL, the trade association for excellence in graphic communications management, is pleased to present Episode #6 in a series of podcasts reporting “live from the scene” about the activities and speakers at NAPL’s Top Management [Read more…]
This podcast features a conversation with Bill Gilmer of Wordsprint Printing & Graphic Communications of Wytheville, VA, a participant in the TMC Conference, about his highly successful approach to selling graphic communications services into niche [Read more…]
NAPL, the trade association for excellence in graphic communications management, is pleased to present Episode #2 in a series of podcasts reporting “live from the scene” about the activities and speakers at NAPL’s Top Management [Read more…]
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