This podcast features a conversation with Bill Gilmer of Wordsprint Printing & Graphic Communications of Wytheville, VA, a participant in the TMC Conference, about his highly successful approach to selling graphic communications services into niche vertical markets.
Hosting the conversation is John Hyde, NAPL vice president and senior consultant.
Download the podcast here (13.0 mb stereo MP3 file, 14:17 duration).
For information about the many benefits of membership in NAPL, call (800) 642-6275, Option 4, or visit www.napl.org.
Keywords: NAPL, customer service,top management conference,tmc,Santa Barbara,forum,conference,printing,press,graphic,communications,NJ, Paramus, podcast, lubetkin