Frank Eliason, creator of @ComcastCares Twitter customer service tool, publishes book on customer service

April 13, 2012 PodcastSteve Books on Public Relations 0
Frank Eliason, author of "At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques"
Frank Eliason, author of "At Your Service"
Frank Eliason, author of "At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques"
Frank Eliason, author of "At Your Service"

Frank Eliason, senior vice president of social media at Citigroup, and the creator of the @ComcastCares twitter customer service program, has published a book on outstanding customer service, appropriately titled At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques.

We will be interviewing Frank in a forthcoming Middle Chamber Books and Music Podcast. In the meantime, here’s an opportunity to purchase his book from Amazon through our bookstore.

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